Shipping Guide
Hong Kong
- Complimentary shipping on orders over HK$800
- Orders under HK$800 are charged HK$50 shipping
- We do not deliver to SF Express points. Please give a full residential or office address. If you enter an SF Express store or locker, we will contact you to change it to a residential or office address.
Macau SAR
- All orders are charged HK$50 shipping.
Delivery service
- FedEx International
Delivery times
- Once payment is confirmed, your order is collected and dispatched by FedEx within 2 to 3 working days. Remote areas may take 3 to 4 working days. Delivery dates depend on local FedEx conditions.
Tracking and address changes
- Once your order has shipped, you can find the FedEx tracking number under My Account, then Orders.
- To change an address after dispatch, contact us on WhatsApp at +852 6634 2435. Any additional charges are the customer's responsibility.
- If delivery fails for reasons on your side, contact FedEx directly to arrange redelivery. After repeated failed attempts your order may be cancelled without a refund.
