Shipping Guidelines
Hong Kong Region
Free Shipping for Orders Over HK$500.
Orders below HK$500 will incur a shipping fee of HK$50.
SF Express delivery is not available. Please enter a complete residential or office address. If an SF Station or SF Locker address is provided, we will contact you to change it to a residential or office address.
Macao Special Administrative Region
Shipping Fee for All Orders: HK$50
Shipping Services Provided
FedEx International**
Delivery Time and Schedule
After payment is confirmed, orders will be picked up and shipped by FedEx within 2-3 business days. Remote areas may take 3-4 business days. Delivery days are based on FedEx’s local transportation conditions.
Parcel Tracking / Change of Delivery Address
After shipment, you can check the FedEx tracking number under “My Account” – “Orders.”
To change the delivery address after shipment, please contact customer service via WhatsApp at +852-66342435. Any additional fees will be borne by the customer.
If the parcel cannot be successfully delivered due to personal reasons, please contact FedEx directly to make arrangements. If multiple delivery attempts are unsuccessful, your order may be canceled and non-refundable.